I have had the pleasure of working with some tremendously talented people over the course of my years. Interacting with each of them has been an opportunity to learn and to become a better worker, and a better person. I am honored and humbled by the things they have to say about working with me.

one of the most customer-focused people I’ve ever worked with

“I had the pleasure of working with Scott at BatchBlue, where I first met him in his role as a tech blogger and a customer. Scott grew to know the ins and outs of the product so well that we hired him to teach others. As a senior member of our Customer Experience team, Scott was instrumental in growing our customer base, responding to feedback, raising customer-facing issues to the appropriate teams, and managing our community forums. He also ran our Experts program, led instructional webinars and wrote informational blog posts and customer profiles for the BatchBlog.

Scott is definitely one of the most customer-focused people I’ve ever worked with. He has a deep understanding of tech and the patience to explain it to others who don’t. He’s always up on the latest technologies and how they can be used to improve process, and is also an excellent writer. As CCO and a company founder, I very much appreciated having Scott on the team and the myriad of talents he brought to our company.”

Michelle Riggen-Ransom – Co-founder and Chief Communications Officer, BatchBlue Software (currently Founder at Social Glu Communications)

His great strength lies in his ability to communicate

“Scott is great to work with. He has an uncanny ability to understand complex and technical subjects and to communicate them in a way that others can easily understand. We often collaborated directly on projects and he was very helpful and would always have good ideas and intelligent suggestions. Scott can think through a problem and come up with a solution that makes sense not just for him, but for the whole team. His great strength lies in his ability to communicate, to write, to teach, all with a sense of humor. I would always jump at a chance to work on a project with Scott.”

Bradford Shimp, Marketing Analyst, BatchBlue Software

Scott is a wonder

Scott is a wonder. He is excellent at what he does, a fabulous work ethic, and great problem solving skills ability. He always takes the time to explain what work he has done and what preventative work that can be done to take your business to the next productive level. As an owner of a company I appreciate such loyalty from any partner or organization I work with.”

Carole Cowperthwaite-O’Hagan – Coaching Advisors for Executives

he made the transition easy and painless

“Scott solved my technical headaches and found solutions that work for me. He introduced me to collaboration software, which allowed me to expand my business, and he made the transition easy and painless. I admire and appreciate his ability to take complex problems and reduce them to terms I can understand!”

Sandy Roos – Shadow Executive Services

he made sure stuff just worked

“Scott (almost literally) taught me everything I know at BatchBlue, and he did all of the training virtually as we live in different time zones. He did a lot more than just answer customer service emails; he made sure stuff just worked internally. Our team was always on the same page, and he made sure I was never overwhelmed even though he wasn’t my direct supervisor. He actually wasn’t a supervisor in any way to me, but I absolutely counted on him as if he were.

Bill Pasnau, Customer Experience, BatchBlue Software

combined an understanding of IT with an understanding of people

“Scott combined an understanding of IT with an understanding of people to advance his categories at uBid. He was able to dig in and bring on key vendors, and his insight of the online marketplace allowed him to set proper expectations and maximize returns on the website.”

Jon Arendt, Director of Merchandising, uBid.com (currently Sr. Strategic Marketing Consultant at Health Care Service Corporation (HCSC), a BlueCross BlueShield licensee)

a highly intuitive individual

“Scott was a highly intuitive individual that was able to not only research best product pricing but through his abilities to keep abreast of current technologies he was also key for making product recommendations that went to improving the overall functionality of the products purchased.”

Richard Fahey, Voice Technology Manager, Computershare