he made sure stuff just worked

“Scott (almost literally) taught me everything I know at BatchBlue, and he did all of the training virtually as we live in different time zones. He did a lot more than just answer customer service emails; he made sure stuff just worked internally. Our team was always on the same page, and he made sure I was never overwhelmed even though he wasn’t my direct supervisor. He actually wasn’t a supervisor in any way to me, but I absolutely counted on him as if he were.

Bill Pasnau, Customer Experience, BatchBlue Software